Privacy Policy

Privacy Policy

Pinpoint (Call Solutions) Limited collects personal and non-personal information on its clients. Pinpoint (Call Solutions) Limited is committed to protecting the privacy of its users and we have created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with Pinpoint (Call Solutions) Limited information collection practice summarised in this Privacy Statement,

What does Pinpoint (Call Solutions) Limited Use My Information For?
Personal information is collected and used primarily for the purposes of claiming back mis-sold Financial Products such as Payment Protection Insurance, Mortgage Protection Insurance, mis-sold mortgages etc. In addition to the primary purposes for which personal information is collected, we may use the personal information to supply our approved 3rd party partners with information if we have to take your claim to a higher authority such as County Court, The Financial Ombudsman Service, Finance and Leasing Association and other bodies. We will also use your email address, phone number or address: in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact you as a Pinpoint (Call Solutions) Limited customer; to notify you of new products or services that we think may be of interest; to send promotional materials; If you prefer not to receive emails or other forms of communication relating to other Pinpoint (Call Solutions) Limited activities, you may opt-out from receiving such communication. The opt-out procedure is discussed in detail below. We do not sell, rent, share, or otherwise dispose of the personal information collected on to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with the law. We use non-personal information such as demographic data to analyse and develop our marketing strategy. We use non-personal information to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you. We also may share non-personal information with third parties.

What Information Is Collected?
To participate in certain activities and to obtain certain services offered on this web site, you are asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary. Each activity and service requires or requests different types of information in order for users to participate. Activities or services that require the provision of personal information generally seek a full name, email address, and phone number. Depending on the activity or service you desire, we also may request personal information, such as credit card and mailing address. We try to limit our requests for personal information to the information we believe is minimally necessary to achieve our stated collection purposes.

How Can I OPT-Out
We provide you with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. You can select not to be contacted in the future if you wish to not receive any information with respect to pinpoint (Call Solutions) Limited and our products by contacting Pinpoint (Call Solutions) Limited directly or sending an e-mail, with the subject heading “Privacy Statement Opt-Out,”Pinpoint (Call Solutions) Limited” Privacy Policy Apply To Linked Web Sites? Our Privacy Statement applies solely to information collection practice on and information we collect during our marketing activities. This website contains links to other sites. Please be aware that Pinpoint (Call Solutions) Limited has no control or influence over the privacy practices of such other sites.

Changes To This Privacy Statement
If we later change our Privacy Statement, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by email. Users will then have an absolute choice as to whether or not we use their information in this different manner by making changes to the collected profile.